Camas Utility Billing Update
Camas is working to bring some new and exciting changes to your utility bills. To stay up-to-date with these changes, please fill out this form so we can update your account with your current contact information. If you are a renter, please fill out your information so we can keep you informed with updates related to renter billing.
2025 Utility Billing Updates
The City of Camas is in the process of changing their Utility Billing software. The new software will have several new benefits to continue providing excellent customer service and improving citizen self-service of their utility accounts. The new program is anticipated to launch in late spring.
New Features
New Customer Portal
Our new software will provide more citizen self-services than we currently offer. Customers will be able to start/stop their service, view their billing statements, see their consumption history, manage auto-payments and more!
Electronic Statements
When our new customer portal launches later this spring, City of Camas utility customers will be able to have their utility billing statements emailed to them instead of waiting for it to come in the mail. If you don’t sign up for electronic statements, we will continue to mail them to your address.
Direct Renter Billing
Tenants of single-family residences* will now be able to create their own utility account and sign up to have the statements mailed in their name.
*Please note that tenants of apartment buildings and tenants of condos or other multi-unit dwellings on a shared water meter will not be able to utilize this option.
Other Changes
Payment Processor
If you are currently enrolled in automatic payment for your utility bills, the last automatic payment we will process will be on April 10, 2025. After this date, you will need to re-enroll for automatic payments in our new customer portal. Our new customer portal is expected to launch late April 2025.
Payment Due Dates
Starting with your May 2025 statement, payment due dates and delinquent billing dates will be changing. Your May 2025 statement due date will be May 21, 2025. All future monthly bills will be due on the 21st day of the bill month.
Monthly Billing
Starting with your June 2025 statement, the City of Camas will be changing from bi-monthly billing of City utilities to monthly billing. Your last bi-monthly statement will be mailed on or around May 1, 2025 (for the March and April billing cycle).
To stay up-to-date, keep up with Engage Camas or visit: Utility Billing | Camas WA